10 Year Master Builders Guarantee
Every Sentinel home is built by Registered Master Builders and backed by the independent 10 Year Master Build Guarantee — covering loss of deposit, non-completion, defects and structural cover.
About the guaranteeThe Sentinel promise
Our promise
to you.
Choosing to build is a big decision. When you choose Sentinel, you’re choosing a team that stands with you, guides you and works tirelessly to deliver a home you’ll be proud of.
These are the commitments every Sentinel Homes team makes to every client, on every build.
Four commitments
What you can
expect from us.
Good communication
One point of contact from first meeting to handover, regular progress updates, and a client portal so you always know exactly where your build is at.
Attention to detail
Award-winning design, quality-checked at every stage. The details you notice — and the ones behind the walls that you never will.
Fixed-price contracts
The price we agree is the price you pay.
Your contract is fully specified and fixed before we start, with any allowances clearly identified — so there are no surprises along the way.
How our pricing works
Local, accountable teams
Owner-operated in every region.
Every Sentinel Homes office is run by people who live and build in your community — with the backing of a national brand and 16 years of award-winning homes.
Meet your local team
If anything goes wrong
We’ll put it right.
Building is complex and occasionally things don’t go to plan. When they don’t, we own it, we fix it, and we keep you informed — that’s the guardian in our name.
Our process
Master Builders
The 10 Year
Master Build Guarantee.
Independent protection for your new home, included with every Sentinel build.
Loss of deposit cover- Non-completion cover
- Defects cover for the first two years
- Structural cover for ten years
- Transferable to the next owner
